What information is required to transport my parcel?
All parcels must be labelled with the correct recipient address
Will my item get on the next departing hovercraft?
Yes, subject to availability
How do I arrange collection?
Please see section entitled ‘Your parcel’s journey across the Solent’ on this webpage
I am looking into sending parcels on a regular basis, do you offer discounts on your standard rates?
Yes, we would love to talk to you about a discount for regular freight
Do I need to have an account?
No, you can pay for your parcel by cash, debit or credit card
Do you offer credit facilities?
Yes, credit account facilities are available for customers subject to a credit check
I have ordered an item online, can I have this sent to the Isle of Wight?
Yes, please write delivery address as [your name] c/o Hovertravel, Quay Road, Ryde, Isle of Wight, PO33 2HB
I have ordered an item online, can I have this sent to the Southsea?
Yes, please write delivery address as [your name] c/o Hovertravel, Clarence Esplanade, Southsea, Portsmouth, PO5 3AD
Are any items not allowed on Hover Fast Freight?
Live ammunition, gas canisters, weapons, flammable and explosive items are not allowed on Hover Fast Freight. For a full list of excluded items see our terms and conditions.